Lifetime Maintenance and Technical Support
Once your machine is in daily use, we help your team investigate operating issues, review diagnostic data and update the powertrain software as needed.
Support combines remote or on-site assistance with practical training, helping operators and service teams understand the system and care for it throughout its working life.
Lifecycle Support for Electrified Machinery
Technical support, lifecycle software updates and practical training support reliable long-term operation.
Technical support
Minimize downtime with flexible technical support, on-site or remote.
Software update & maintenance
Control software updates keep performance and safety aligned.
Personnel training
Practical training ensures confident operation and maintenance of the electrified system.
End-to-End Customer Support for Long-Term Machine Performance
At Hevtec, agile end-customer support combines fast response with hands-on field expertise. From commissioning and training to diagnostics, maintenance and software updates, we support your team throughout the machine lifecycle. The objective is clear: safe operation, predictable performance and minimal downtime.
“As a system integrator with long hands-on experience, I want our customers to feel that we’re always there for them, ready to support when it matters most.”
Heikki Hakala
Co-Founder & CTO
Personnel Professionalism: Training Across All Functions
Keeping personnel up to date with product knowledge is essential for business success.
When OEMs introduce electric powertrains into their product portfolio, it is critical to make sure that the whole personnel chain, all teams from designers to sales, manufacturing and customer service, are confident with the new technology and equipped to support it effectively.
With years of experience, we understand the diverse knowledge transfer needs across different roles in our customers’ organizations. We offer our customers electric powertrain training throughout the whole personnel chain.